Organizational Intelligence and Employee Performance: The Mediating Role of Distributive Justice

  • Muhammad Qasim Shabbir IQRA University, Islamabad
  • Waleed Khalid 2National University of Modern Languages
  • Muhammad Haider Ali Comsats Institute of Information Technology, Islamabad


Abstract: A well thriving education system, initiate and promotes innovation along research, is a key to the performance, productivity and sustainability in the august world class universities, colleges and schools. Globalization and digital revolution are creating new strategic competition and advancement as, a result innovative knowledge and learning’s are driving our economic system. Both public and private organizations are forced to adopt these innovative and technical reforms in order to survive in a competitive environment, which can be possible through spiraling education system by research and innovative techniques. This study intends to investigate the mediating effects of distributive justice on relationship between organizational intelligence and employee performance in education sector. Based on a sample of 113 employees and using structural equation modeling approach, the organizational intelligence is found to have positive effects on distributive justice. The findings of the study suggest that the effects of organizational intelligence on employee performance are fully mediated by distributive justice. This study provides a strapping foundation for all educational institutes to analyze whether they are implementing strategic management practices or not. Systematic and assertive implementation of these practices will not only uplift the quality and standards of educational institutions but also essential for better performance of every industry.


Download data is not yet available.


Aagja, J. P. & Garg, R. (2010). Measuring perceived service quality for public hospitals (PubHosQual) in the Indian context. International Journal of Pharmaceutical and Healthcare Marketing, 4(1), 60-83. Aghaei, N., Mirzamohammadi, S. & Shirkavand, S. (2013). Inter-Market Analysis: Assessing Impact Level of Fluctuation in other Financial Markets on Stock Market Fluctuations. Asian Journal of Research in Banking and Finance, 3(11), 110. Ahmadi, S., Nami, Y. & Barvarz, R. (2014). The Relationship between spirituality in the workplace and organizational citizenship behavior. Procedia-Social and Behavioral Sciences, 114, 262-264. Al-khatani, N. S. & Khan, A. N. (2013). Human resource development practices in telecom sector in Saudi Arabia: an empirical presentation. World applied science journal, 3, 1567-1578. Al Afari, T. S. & Elanain, H. M. A. (2014). Procedural and distributive justice as mediators of the relationship between interactional justice and work outcomes: An empirical study of the UAE public health care sector. Journal of Applied Business Research, 30(4), 1091. Ali, H. M. & Ahmad, N. H. (2006). Knowledge management in Malaysian banks: a new paradigm. Journal of Knowledge Management Practice, 7(3), 1-13. Bourlakis, M., Maglaras, G., Aktas, E., Gallear, D. & Fotopoulos, C. (2014). Firm size and sustainable performance in food supply chains: Insights from Greek SMEs. International Journal of Production Economics, 152, 112-130. Bradley, G. & Sparks, B. A. (2002). Fair process revisited: Differential effects of interactional and procedural justice in the presence of social comparison information. Journal of experimental social psychology, 38(6), 545-555. Cook, K. S. & Parcel, T. L. (1977). Equity theory: Directions for future research. Sociological Inquiry, 47(2), 75-88. Cropanzana, R., Bowen, D. E. & Gilliland, S. W. (2007). The management of organizational justice. The Academy of Management Perspectives, 2, 34-48. Cropanzano, R., Ambrose, M. L., Greenberg, J. & Cropanzano, R. (2001). Procedural and distributive justice are more similar than you think: A monistic perspective and a research agenda. Advances in organizational justice, 119, 151.
Information Management and Business Review (ISSN 2220-3796)
Vol. 8, No. 5, pp. 38-47, October 2016
Delshad, A., Kolouie, S. R. & Ali, S. A. (2016). The effect of intellectual intelligence on employee perceptions of organizational justice in Qeshm Free Zone. Human Resource Management, 3(1), 26-35. Delshad, A. & Nejadheidar, A. (2016). The Assessment of the Effect of Personality Factors in the Improvement and Organizational Change (Case Study: Employees of Social Security Organization). European Online Journal of Natural and Social Sciences: Proceedings, 4(1 (s)), 2180-2189. Douglas, V. T. (2015). Administration of Justice and Internal Party Democracy: a Study of 2007 People’s Democratic Party Gubernatorial Primary Election in Rivers State. Elger, D. (2007). Theory of performance. Faculty guidebook: A comprehensive tool for improving faculty performance, 1, 19-22. Eslami, J. & Gharakhani, D. (2012). Organizational commitment and job satisfaction. ARPN Journal of Science and Technology, 2(2), 85-91. Gill, A. (2009). Knowledge management initiatives at a small university. International Journal of Educational Management, 23(7), 604-616. Glatzeder, B., Goel, V. & Von Müller, A. (2010). Towards a theory of thinking: Building blocks for a conceptual framework: Springer Science & Business Media. Gümüştekin, G. E. & Öztemiz, A. B. (2005). Örgütlerde stresin verimlilik ve performansla etkileşimi. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 14(1). Halal, W. E. (1997). Organizational Intelligence: What is it. And how can manager use it? Retrieved, 2007. Holmes-Smith, P. (2002). Applied structural equation modeling. Feburay, Canbera. Imran, R., Majeed, M. & Ayub, A. (2015). Impact of organizational justice, job security and job satisfaction on organizational productivity. Journal of Economics, Business and Management, 3(9), 840-845. Iqbal, K. (2013). Determinants of Organizational Justice and its impact on Job Satisfaction. A Pakistan Base Survey. International review of management and business research, 2(1), 48. Ismail, A. I., Abdul-Majid, A. H. & Joarder, M. H. R. (2014). Mediating Role of Distributive Justice in the Relationship between Career Incentives and Employee Performance. Paper presented at the International Conference on Business, Marketing and Management, Hong Kong. Jandaghi, G., Alimadadi, A., Fard, S. M. H. & Golverdi, M. (2012). Relationship between organizational justice and staff happiness in the institutes of standard & industrial research of Qom province and jihad agricultural management in Qom city. Human Resource Management, 43, 6618-6626. Janssen, O., Lam, C. K. & Huang, X. (2010). Emotional exhaustion and job performance: The moderating roles of distributive justice and positive affect. Journal of Organizational Behavior, 31(6), 787-809. Karimi, F. & Akbari, M. (2014). The mediation role of organizational intelligence in relationship between organizational learning capability and organizational citizenship behavior. Kesti, M., Syvajarvi, A., Stenvall, J. & Rivera, M. (2011). Human capital scenario analysis as an organizational intelligence tool for performance management. Problems and Perspectives in Management, 9(1), 46-48. Kim, S., Suh, E. & Hwang, H. (2003). Building the knowledge map: an industrial case study. Journal of knowledge management, 7(2), 34-45. Marquardt, M. J. (1996). Building the learning organization: McGraw-Hill Companies New York, NY. Mehrabi, J. (2012). Application of Six-Sigma in educational quality management. Procedia-Social and Behavioral Sciences, 47, 1358-1362. Melkonian, T., Monin, P., Rouzies, A., Noorderaven, N. & Timmers, A. (2006). Justice, or exemplarity? Theoretical bases and empirical contributions to post-merger performance. Paper presented at the Academy of Management Conference, Atlanta, GA. Mikulecký, P., Lodhi, M. S. & Mastorakis, N. E. (2009). Knowledge management at educational institutions: case of Pakistan. Paper presented at the 10th proceedings of the WSEAS Int. Conference on mathematics and computers in business and economics. Müller, R. & de Castilho, J. (2015). Newton Correa. Inteligência Organizacional: Perspectivas No Setor Hospitalar Na Cidade De Curitiba, PR. Niehoff, B. P. & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management journal, 36(3), 527-556. Raj Adhikari, D. (2010). Knowledge management in academic institutions. International Journal of Educational Management, 24(2), 94-104.
Information Management and Business Review (ISSN 2220-3796)
Vol. 8, No. 5, pp. 38-47, October 2016
Rehman, A., Jingdong, L. & Hussain, I. (2016). Literacy Rate in Pakistan, Province Wise and its Impact on Economy. ANDAMIOS, 13(1). Salzberger, T., Sinkovics, R. R. & Schlegelmilch, B. B. (1999). Data equivalence in cross-cultural research: A comparison of classical test theory and latent trait theory based approaches. Australasian Marketing Journal (AMJ), 7(2), 23-38. Simic, O. (2015). Springer Series in Transitional Justice. Smith, P. J., Murphy, K. L. & Mahoney, S. E. (2003). Towards identifying factors underlying readiness for online learning: An exploratory study. Distance education, 24(1), 57-67. Vilar, P. & Pablo, S. (2013). Relationships between the'Hard'Variables of Human Resource Management and Job Satisfaction. International Journal of Business and Social Science, 4(1). Wallace, E. & De Chernatony, L. (2009). Service employee performance: its components and antecedents. Journal of Relationship Marketing, 8(2), 82-102. Wells, C. S. & Wollack, J. A. (2003). An instructor’s guide to understanding test reliability. Testing & Evaluation Services. University of Wisconsin. Yaghoubi, N. M., Gholami, S. & Armesh, H. (2012). The relationship between strategic processes of knowledge management and organizational intelligence. African Journal of Business Management, 6(7), 2626. Yilmaz, C. & Ergun, E. (2008). Organizational culture and firm effectiveness: An examination of relative effects of culture traits and the balanced culture hypothesis in an emerging economy. Journal of world business, 43(3), 290-306. Yilmaz, K. & Tasdan, M. (2009). Organizational citizenship and organizational justice in Turkish primary schools. Journal of Educational Administration, 47(1), 108-126.
How to Cite
SHABBIR, Muhammad Qasim; KHALID, Waleed; ALI, Muhammad Haider. Organizational Intelligence and Employee Performance: The Mediating Role of Distributive Justice. Information Management and Business Review, [S.l.], v. 8, n. 5, p. 39-47, dec. 2016. ISSN 2220-3796. Available at: <>. Date accessed: 19 sep. 2017.
Research Paper